REFUND & CANCELLATION POLICY

Last updated: December 4, 2025

At One Life Inc. (“OneLifeAccess,” “we,” “us,” or “our”), we are committed to providing high-quality memberships, digital products, and online experiences.
This Refund & Cancellation Policy explains how refunds, renewals, and account cancellations are handled for all purchases made through https://www.onelifeaccess.com.

1. 7-Day Money-Back Guarantee

We offer a 7-day money-back guarantee on:

• Initial subscription charges
  
• Subscription renewal charges

If you are not satisfied with your purchase—whether it is your first billing cycle or a renewal—you may request a refund within 7 days of the charge date, and we will issue a full refund.

No questions asked.

2. Subscription Renewals

All memberships and subscription plans renew automatically unless cancelled in advance.

By subscribing, you acknowledge and agree that:

• Your subscription will auto-renew at the end of each billing period
  
• The payment method on file will be charged automatically
  
• You are responsible for cancelling before your renewal date to avoid being billed for the next cycle
  

Renewal reminders may be sent, but are not guaranteed, and the responsibility to cancel rests with the customer.

3. How to Request a Refund or Cancel Your Subscription

All refund or cancellation requests must be submitted via email to:

[email protected]

Please include:

• Your name
  
• The email used during purchase
  
• The product or membership you wish to cancel or refund
  
• Your order number (if available)
  

We aim to respond within 48 hours.

4. Access After Cancellation

If you cancel your subscription:

• You will retain access to your membership and any included content until the end of your current billing period
  
• Your access will not automatically end immediately upon cancellation
  

If a refund is issued:

• Access may end immediately, depending on the nature of the refund
  

5. Digital Products & Downloadable Content

Unless otherwise stated:

• One-time digital product purchases are non-refundable once downloaded or accessed
  
• If a digital product is defective or inaccessible due to a system error, contact us within 7 days and we will assist or issue a refund at our discretion
  

If you’d like this section customized for specific product types (courses, coaching, PDFs, workshops), let me know.

6. Failed Payments & Billing Issues

If a payment fails:

• We may retry the charge automatically
  
• Access to your membership may be paused until payment is resolved

If payment cannot be completed after repeated attempts, your subscription may be suspended or cancelled.

7. Charge backs

Initiating a charge back without first contacting our support team to resolve the issue may result in:

• Immediate account suspension
  
• Loss of access to purchased content
  
• Denial of future purchases
  

We encourage all members to contact us before disputing a charge so we can assist you quickly.

8. Policy Abuse

We reserve the right to refuse refunds to individuals who:

• Frequently request refunds
  
• Abuse the policy
  
• Violate our Terms & Conditions
  
• Engage in fraudulent activity
  

We aim to be fair and transparent, but must protect the integrity of our services.

9. Changes to This Policy

We may update this Refund & Cancellation Policy from time to time.
When updates occur, we will revise the “Last updated” date at the top of the page.
Your continued use of our Services indicates acceptance of any policy changes.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact:
One Life Inc.
Email: [email protected]
Address:  5249 Dundas St W, Etobicoke, Ontario M9B 1A5 Canada